Early childhood education and care (ECEC) providers can get help administering the Child Care Subsidy (CCS) in a few different ways.
On this page:
How-to guides
Explore our how-to guides for providers to learn how to administer CCS.
Subscribe to our newsletter
We issue a weekly email newsletter with information and updates about ECEC.
Join our Facebook Group
Our Facebook group is a place for CCS approved providers and services to get information about:
- CCS
- Family Assistance Law
- other Australian Government-led ECEC policies and programs.
Contact the CCS provider helpdesk
If you need specific help administering CCS, our provider helpdesk is available from 9 am to 5 pm AEST/AEDT Monday to Friday.
Call 1300 667 276 or email ccshelpdesk@education.gov.au
Contact your state or territory regulatory authority
Regulatory authorities administer the National Quality Framework (NQF) in each state and territory.
If you need help with the NQF, contact the regulatory authority in your state or territory.