| Absences | Details:
You must report an absence when a child is absent from a booked session of care. Timeframe:
within 14 days after the end of the week in which the session of care was provided How to notify:
when creating a session report through the Provider Entry Point or your third-party software Task Card:
How to view, create and update session reports in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Admin Act s204B |
| Adverse background checks | Details:
You must tell us if any of the following people receive an adverse background check: - persons with management or control
- Family Day Care educators
- In Home Care educators.
Timeframe:
within 7 days of the provider receiving notice of the adverse background check How to notify:
through the Provider Entry Point or your third-party software Task Card: How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
FAL reference: Minister’s Rules s55, Item 12 |
| Buying a service | Details:
If you purchase a service, you must apply for CCS approval for that service. Find out more about buying or selling a service. Timeframe:
as soon as possible before the date of purchase How to notify:
via the National Quality Agenda IT System Responsibility:
persons with management or control FAL reference:
Admin Act s196B |
| Change of address | Details:
You must tell us about changes to the physical or postal address of the provider and any services. Timeframe:
at least 30 days before the change How to notify:
through the Provider Entry Point or your third-party software Task card:
How to view and update organisation details in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Minister’s Rules s55, Items 5 and 6 |
| Change of address for Family Day Care | Details: You must tell us about a change to the physical address of the premises from which a FDC educator provides care on behalf of your service. Timeframe: no later than 14 days before the change, or within 7 days of you becoming aware of an unexpected change How to notify: through the Provider Entry Point or your third-party software Task card: How to update Family Day Care educator care addresses in the Provider Entry Point Responsibility: persons with management or control and persons responsible at the service (for their service only) FAL reference: Minister’s Rules s55, Item 23 |
| Change of legal entity | Details:
You must notify us of any change to the identity of the provider’s legal entity due to: - business restructure
- sale
- transfer of ownership.
Timeframe:
at least 42 days before intended restructure, sale or transfer date How to notify:
through the Provider Entry Point or your third-party software Responsibility:
persons with management or control FAL reference:
Admin Act, s204A |
| Change of name | Details:
You must tell us about changes to the name of the provider or any of its services. You must provide evidence of the name change. Timeframe:
within 14 days after the change How to notify:
through the Provider Entry Point or your third-party software Task card: How to view and update organisation details in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Minister’s Rules s55, Items 7 and 8 |
| Changes to a child’s foster care or long-term protection order arrangements | Details:
If you get Additional Child Care Subsidy child wellbeing for a child at risk of serious abuse or neglect, you must tell us about any changes to the child’s formal foster care or long-term protection order arrangements. Timeframe:
within 7 days after the provider becomes aware of the change How to notify:
through the Provider Entry Point or your third-party software Task card: How to make changes to ACCS certificates and determinations in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Minister’s Rules s 55, Item 21 |
| Changes to bank account details | Details:
You should tell us if your bank account details change for any of your services. Timeframe:
as soon as reasonably possible How to notify:
through the Provider Entry Point or your third-party software Task card:
How to view and update organisation details in the Provider Entry Point Responsibility:
persons with management or control |
| Changes to contact details | Details:
You must tell us about any changes to provider and service contact details, including email address, website address, telephone number or fax number. Timeframe:
within 14 days after the change How to notify:
through the Provider Entry Point or your third-party software Task card:
How to view and update organisation details in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Minister’s Rules s55, Item 9 |
| Changes to enrolments | Details: You must update a child’s enrolment notice in the following circumstances: - a complying written arrangement is varied so the enrolment notice is no longer correct
- information in the enrolment notice otherwise becomes incorrect
- information becomes available that should have been included in the enrolment notice or would have changed the enrolment notice
- a child ceases to be enrolled
Timeframe:
within 7 days of the event occurring How to notify:
through the Provider Entry Point or your third-party software Task card:
How to create, edit and view enrolments in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service FAL reference:
Admin Act s200D |
| Changes to fit and proper findings | Details:
You must tell us if you become aware of an event or circumstance that indicates a person with management or control can no longer be considered fit and proper. Timeframe:
within 7 days after the provider becomes aware of the circumstance How to notify:
through the Provider Entry Point or your third-party software Task card:
How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Minister’s Rules s55, Item 13 |
| Changes to name or contact details of Family Day Care and In Home Care educators | Details: You must tell us about changes to the name or contact details of any Family Day Care or In Home Care educators. Timeframe:
within 7 days of the provider becoming aware of the change How to notify:
through the Provider Entry Point or your third-party software Task card:
How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Minister’s Rules s55, Item 11 |
| Changes to name or contact details of persons with management or control and persons responsible at the service | Details: You must tell us about changes to the name or contact details of any persons with management or control or persons responsible at the service. Timeframe:
within 7 days of the provider becoming aware of the change How to notify:
through the Provider Entry Point or your third-party software Task card:
How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Minister’s Rules s55, Item 11 |
| Changes to working with children checks | Details:
You must notify us of any changes to the status of a working with children check of any person in the provider or service who must have this check. You must notify us when a working with children check is renewed, extended, suspended, revoked, lapsed or expired. Timeframe:
within 24 hours after the provider becomes aware of the change of status How to notify:
through the Provider Entry Point or your third-party software Task card:
How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Minister’s Rules s55, Item 17 |
| Conflicts of interest | Details:
You must tell us if a person with management or control gains, or is likely to gain, a conflict of interest. Timeframe:
within 7 days after the provider becomes aware of the matter How to notify:
through the Provider Entry Point or your third-party software Task card:
How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Minister’s Rules s55, Item 16 |
| Conflicts of interest related to educator qualifications | Details:
You must tell us if an educator obtains a child care qualification from a Registered Training Organisation owned or controlled by a person with management or control, and it appears that the educator has not obtained the qualification solely on their own merit. Timeframe:
within 7 days after the provider becomes aware of the matter How to notify:
through the Provider Entry Point or your third-party software Task card:
How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Minister’s Rules s55, Item 15 |
| Family Day Care educator ceases or lapses providing care | Details: Family Day Care (FDC) providers must tell us when any of the following events occur: - an FDC educator is no longer engaged by or registered with any of their services
- 3 months have passed since the educator last provided care on behalf of the provider.
The information must include the date the person ceased to be engaged by or registered with the service Timeframe: within 42 days of the educator ceasing to be engaged by or registered with the service; or, within 7 days after the end of the 3-month period after the educator last provided care on behalf of the provider. How to notify: through the Provider Entry Point or your third-party software Task card:
How to update business details for StartingBlocks.gov.au in the Provider Entry Point Responsibility: persons with management or control and persons responsible at the service (for their service only) FAL reference: Minister’s Rules s55, Item 22 |
| Fees | Details:
You must notify us of your current fees for each service. You must report the fee before any reductions or discounts are applied. We publish fee information to StartingBlocks.gov.au. Timeframe:
within 14 days of: - receiving CCS approval (or opening the service if that occurs at a later date)
- changing your fees
- twice a year – after the end of the financial year and calendar year, including reporting no change in fees.
How to notify:
through the Provider Entry Point or your third-party software Task card:
How to update business details for StartingBlocks.gov.au in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Minister’s Rules s55, Item 1 |
| Financial administration events | Details: You must tell us about the following financial administration events: - entering administration
- receivership
- liquidation
- bankruptcy.
Timeframe:
within 24 hours of the financial administration event How to notify:
Complete the notification to sell, close or relocate a service form and email it to CCSAssessments@education.gov.au Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Minister’s Rules s55, Item 18 |
| Initial enrolment of a child | Details: You must submit an enrolment notice for each child at your service. Timeframe:
within 7 days after the end of the week in which you make care arrangements with the family How to notify:
through the Provider Entry Point or your third-party software Task card:
How to create, edit and view enrolments in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Admin Act s200A |
| New Family Day Care and In Home Care educators | Details: You must notify us of the name and contact details for new Family Day Care and In Home Care educators. You must declare that the required background checks for these people are complete. You must show evidence of these checks if asked. Timeframe:
within 7 days after the new educator starts How to notify:
through the Provider Entry Point or your third-party software Task card:
How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Minister’s Rules s55, Item 10 |
| New persons with management or control and persons responsible at the service | Details:
You must notify us of the name and contact details for new persons with management or control and persons responsible at the service. You must declare that the required background checks for these people are complete. You must show evidence of these checks if asked. Timeframe:
within 7 days after the new person starts How to notify:
through the Provider Entry Point or your third-party software Task card:
How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Minister’s Rules s55, Item 10 |
| Opening hours | Details:
You must notify us of operating hours and days for each service. Timeframe:
within 14 days of receiving CCS approval, starting the service or changing your operating hours How to notify:
through the Provider Entry Point or your third-party software Task card:
How to update business details for StartingBlocks.gov.au in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Minister’s Rules s55, Item 2 |
| Planned permanent service closure | Details:
You must tell us if you are permanently closing a service. There are different rules if the closure is sudden or unexpected, outlined below. Timeframe:
at least 42 days before the intended closure date How to notify:
complete the notification to sell, close or relocate a service form and email it to CCSAssessments@education.gov.au Responsibility:
two persons with management or control must sign the form, unless only one PMC is listed FAL reference:
Admin Act s204A |
| Selling a service | Details: You must tell us if you are selling a service. Timeframe:
at least 42 days before the intended closure date How to notify:
complete the notification to sell, close or relocate a service form and email it to CCSAssessments@education.gov.au Responsibility:
two persons with management or control must sign the form, unless only one PMC is listed FAL reference:
Admin Act s204A |
| Serious convictions | Details:
You must tell us about a serious conviction or guilty finding for: - persons with management or control
- Family Day Care educators
- In Home Care educators.
Timeframe:
within 24 hours of the provider becoming aware of the conviction or guilty finding How to notify:
through the Provider Entry Point or your third-party software Task card:
How to update business details for StartingBlocks.gov.au in the Provider Entry Point Responsibility:
persons with management or control FAL reference:
Minister’s Rules s55, Item 20 |
| Session reports | Details: You must submit weekly session reports for all children at your services. Timeframe:
within 14 days after the end of the week in which the session of care was provided How to notify:
through the Provider Entry Point or your third-party software Task card:
How to view, create and update session reports in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Admin Act, s204B |
| Sudden or unexpected permanent service closure | Details: You must tell us if you suddenly need to permanently close a service. Timeframe:
within 24 hours of the closure How to notify:
complete the notification to sell, close or relocate a service form and email it to CCSAssessments@education.gov.au Responsibility:
two persons with management or control must sign the form, unless only one PMC is listed FAL reference:
Admin Act s204A(2), Minister’s Rules s55, Item 4 |
| Sudden or unexpected temporary service closure | Details: You must tell us if you suddenly need to temporarily close a service. If you plan to temporarily cease operating, for example due to planned building renovations, you can request a voluntary suspension of your CCS approval. Timeframe:
within 24 hours of the closure How to notify:
through the Provider Entry Point or your third-party software Responsibility:
persons with management or control FAL reference:
Minister’s Rules s55, Item 19 |
| Vacancies | Details: You must notify us of the number of anticipated vacancies for each service for each day of the following week. We publish vacancy information to StartingBlocks.gov.au. Timeframe:
by 8 pm AEST/AEDT each Friday How to notify:
through the Provider Entry Point or your third-party software Task card:
How to update business details for StartingBlocks.gov.au in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Minister’s Rules s55, Item 3 |
| When a person stops having management or control | Details: You must tell us when a person with management or control leaves their role, or their role changes and they no longer have management or control of the provider or day-to-day responsibility of a service. Timeframe:
within 7 days of the person ceasing to have management or control How to notify:
through the Provider Entry Point or your third-party software Task card:
How to add, update and remove personnel details in the Provider Entry Point Responsibility:
persons with management or control and persons responsible at the service (for their service only) FAL reference:
Minister’s Rules s55, Item 14 |
