Get help with the worker retention payment

Early childhood education and care (ECEC) providers can get extra help to engage with the worker retention payment.

On this page:

We’re funding organisations to help you understand, apply for and meet the conditions of the worker retention payment.

The organisations we’re funding to provide this support are:

Ai Group
Australian Childcare Alliance
Australian Services Union
Community Early Learning Australia
Independent Education Union
National Outside School Hours Services Alliance
SNAICC – National Voice for Our Children
United Workers Union.

The organisations were selected based on their:

knowledge of the ECEC sector, and
understanding of the worker retention payment.

Workplace instrument templates sold commercially may not meet the worker retention payment requirements. We recommend you get support through the organisations listed on this page.

Search the directory to find support that meets your needs.

We will update the directory as further support becomes available. Subscribe to our newsletter and join our Facebook group for updates.

Organisations
Ai Group	Support for: Centre Based Day Care Outside School Hours Care Workplace instrument support: new single enterprise agreements variations to enterprise agreements individual flexibility arrangements. Other support: online information sessions telephone advice line assistance to understand, develop and implement workplace instrument support with grant applications support with fee constraint applications support with funding reviews workplace relations or legal advice administration, record-keeping and payroll assistance to implement the worker retention payment assistance with monitoring and implementing the worker retention payment assistance with complying with the worker retention payment grant requirements. How to get in touch: Visit the Ai Group website Send an email to ECECWRP@aigroup.com.au Call 1300 864 494 (within Australia) or +6139867 0188 (outside Australia)
Australian Childcare Alliance	Support for: Centre Based Day Care Outside School Hours Care Workplace instrument support: ECEC multi-employer agreement individual flexibility arrangements. Other support: online information sessions phone support assistance to understand, develop and implement workplace instrument support with grant applications workplace relations or legal advice assistance with monitoring and implementing the worker retention payment assistance with complying with the worker retention payment grant requirements. How to get in touch: Visit the ACA website Send an email to wrp@childcarealliance.org.au
Australian Services Union	Support for: Local government ECEC sector Centre Based Day Care Outside School Hours Care Workplace instrument support: new single enterprise agreements variations to enterprise agreements deeds for councils. Other support: online information sessions assistance to understand, develop and implement workplace instrument support with grant applications workplace relations or legal advice. How to get in touch: Contact Ella Waters at ewaters@asu.asn.au or on 0429 004 715
Community Early Learning Australia	Subcontractor: Community Child Care Association Support for: Centre Based Day Care Outside School Hours Care Workplace instrument support: Individual flexibility arrangements ECEC multi-employer agreement. How to get in touch: Visit the CELA website Visit the CCC website Call 1300 346 818
Independent Education Union	Support for: Centre Based Day Care Outside School Hours Care Workplace instrument support: ECEC multi-employer agreement. How to get in touch: Visit the IEU website.
National Outside School Hours Services Alliance	Support for: Outside School Hours Care Workplace instrument support: individual flexibility arrangements enterprise agreements – general support. Other support: online information sessions face-to-face information sessions telephone advice line assistance to understand, develop and implement workplace instrument support with grant applications workplace relations or legal advice accounting advice assistance with monitoring and implementing the worker retention payment assistance with complying with the worker retention payment grant requirements. How to get in touch: Visit the NOSHSA website Fill out the contact form Email noshsa@noshsa.org.au Call 1300 781 749
SNAICC – National Voice for Our Children	Support for: Aboriginal Community Controlled Organisations Centre Based Day Care Outside School Hours Care Workplace instrument support: individual flexibility arrangements. How to get in touch: Visit the SNAICC website
United Workers Union	Support for: Centre Based Day Care Outside School Hours Care Workplace instrument support: ECEC multi-employer agreement. How to get in touch: Visit the UWU website Send an email to ecec-agreements@unitedworkers.org.au