Working with other agencies

We work with other agencies to keep the Child Care Subsidy (CCS) fair. This includes sharing intelligence and information, exchanging data, and engaging in joint taskforces and programs to ensure providers and services comply with obligations under Family Assistance Law (FAL).

On this page:

We work with other agencies, like the Australian Tax Office (ATO) and law enforcement, to deal with suspected:

  • non-compliance
  • collusion
  • fraud
  • criminal activities.

When we collaborate with these agencies, we:

  • exchange data
  • share intelligence and information
  • engage in joint activities
  • share referrals, tip-offs and compliance outcomes.

We also participate in the ATO’s Government Payments Program. The program ensures service providers getting government payments are meeting their tax and superannuation obligations.

Learn more about the Government Payments Program on the ATO website

Fraud Fusion Taskforce

We are part of the Fraud Fusion Taskforce (FFT). The FFT is a multi-agency partnership working to prevent and detect fraud and criminal activity, including serious and organised crime.

FFT aims to:

  • improve how government agencies work together
  • strengthen and improve government payment systems
  • protect program and payment integrity through skills and knowledge development.

The FFT was established in November 2022. It’s led by Services Australia and the National Disability Insurance Agency and includes, but is not limited to:

Learn more about the Fraud Fusion Taskforce on the Services Australia website

Joint compliance monitoring program

We established the joint compliance monitoring program in 2023 after a successful pilot. Under the program we partner with regulatory authorities in NSW and Victoria to detect and prevent child care fraud and non-compliance. We are looking at ways to expand the program.

Read about the joint compliance monitoring program