National Student Ombudsman Model Overview

The Australian Government has released an overview of the National Student Ombudsman.

The National Student Ombudsman Model Overview provides more information about the operation of the National Student Ombudsman, including the kind of complaints it will be able to receive, how it will handle complaints, and how it will work with providers and regulators to promote best practice across the higher education sector. 

The National Student Ombudsman will provide an effective, trauma-informed complaints mechanism for higher education students to use when they are not satisfied by their higher education provider’s response. 

For further information please contact the Department at RegulatoryDesign@education.gov.au 

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