Nanny Pilot Programme - Frequently asked questions

FAQ List

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What is the Nanny Pilot Programme?

The Nanny Pilot Programme provides an hourly subsidy for participating families towards the cost of using a nanny.

It supports families who struggle to access child care services, particularly if they work non-standard hours, or live in remote areas or away from existing child care.

The cost and accessibility of child care is a barrier for parents who want to work or work longer hours. Better access to child care that suits the working needs of parents will help them do so.

Who is eligible to participate in the Nanny Pilot Programme?

Families are eligible if they earn a combined annual income of less than $250,000, both parents are engaged in work, study or training for at least eight hours per fortnight (unless they are exempt), and at least one parent is an Australian citizen or permanent resident.

Sole parent families must also be engaged in work, training, or study for a minimum of eight hours per fortnight (unless they are exempt) and be an Australian citizen or permanent resident.

Children receiving a subsidy under the pilot programme must have received all vaccines required for their age or be on a catch-up schedule as per the National Immunisation Program.

How is the subsidy paid?

The subsidy for the Nanny Pilot Programme is paid direct to providers to pass on to families as a reduced fee.

How do families apply for the Nanny Pilot Programme?

Applications for the Nanny Pilot Programme have now closed.

How long will it take to get a nanny?

Once you are accepted into the Nanny Pilot Programme, the service provider in your region will work with your family to find a nanny. The process takes approximately two months but may vary depending on the location of your family and your care requirements. During this time your service provider will:

  • contact you and find out your care requirements
  • advertise and recruit a nanny
  • undertake an inspection of your home
  • finalise your Family Care Plan.

During this time the service provider will be in regular contact with you.

How much is the subsidy?

Subsidies are paid direct to service providers and passed on to families as a fee reduction towards the cost of using a nanny. The maximum subsidy is $8.50 per child per hour for families earning up to $60,000 reducing to a minimum subsidy of $5.00 per child per hour for families earning between $165,000 and $250,000.  

The programme is not intended to fully subsidise the cost of a nanny. Service providers will provide families with a fee schedule that will identify the total cost of the nanny per hour.

How many hours of care can be subsidised through the Nanny Pilot Programme?

Families can receive up to 100 hours of subsidised care per child per fortnight, depending on their level of work, training and study activity. The 100 hours includes any other approved child care that the child might be accessing.

Those with 8 to 16 hours activity per fortnight will be eligible for up to 36 hours of care.

Those with more than 16 hours to 48 hours of activity per fortnight will be eligible for up to 72 hours of care.

Those with more than 48 hours activity per fortnight will be eligible for up to 100 hours of care.

Where there are two parents, the number of subsidised hours will be based on the parent who does the lesser amount of activity per fortnight.

Do I get Child Care Rebate or Child Care Benefit in addition to the subsidy?

No. Child Care Rebate and Child Care Benefit are not payable for care provided under the Nanny Pilot Programme.

Are there any exemptions to the activity test?

Exemptions apply if one or both parents have a disability, or one parent is in prison or overseas.

Where one parent is exempt from the activity and the other meets the requirements, the hours of subsidised child care will be determined by the parent without the exemption.

How old do children have to be to be eligible for the subsidy?

The subsidy will be paid for children aged up to 13 years, or the end of primary school, whichever comes last, except in special circumstances.

How were service providers selected?

A small number of service providers were selected by the department through an open competitive selection process assessing their capacity, experience and competency.

A list of successful service providers is available on the Information about service providers page.

Can I choose my own service provider?

No. Service providers have been selected by the department for the Nanny Pilot Programme. If you selected to participate in the Nanny Pilot Programme you must use the service provider selected in your region.

How many children can a nanny care for?

A nanny can care for a maximum of four children under school age and seven children in total.

What requirements do nannies need to meet?

To be able to participate, nannies must be at least 18 years old, hold a current working with children check in the state or territory where they intend to work, hold a current first aid qualification, and be an Australian citizen or permanent resident or hold a relevant visa classification that allows 12 months or more continuous employment.

Nannies must also not be immediately related to the children in their care or be living with them in a family-like relationship.

Service providers will engage nannies through a robust process that includes interviewing them, verifying their claims, and assessing the nanny’s application and referee reports.

Can I use my nanny?

If you already have a nanny providing care to your family you may be able to continue to use your nanny as part of the Nanny Pilot Programme. This may be considered where:

  • The service provider is able to appropriately support the nanny
  • Your nanny meets all employment requirements
  • Your nanny meets the requirements above, and
  • Your nanny is not related to your family or any child, or in a family like relationship.

My parents currently look after my children, can they be my nanny?

No. To be eligible to participate in the Nanny Pilot Programme your nanny must not be related to your family, or share a family like relationship with you.

Can I share a nanny with another family?

Yes you can share a nanny with another family. This can be either a family who is participating in the Nanny Pilot Programme, or another family. However, if the other family is not part of the Nanny Pilot Programme they will not be able to receive a subsidy for their children.

How can nannies apply for a job?

Prospective nannies can apply direct to the selected service providers.

A list of successful service providers is available on the Information about service providers page.

How long does the pilot go for?

The Nanny Pilot Programme will run until 30 June 2018. The pilot will be independently evaluated to help the Government develop future policy for care provided in the family home.